Delivery
We offer free next working day delivery by 5.30pm - Monday to Friday - on all Straighteners & Hairdryers for UK mainland orders placed by 2pm. Goods are despatched Monday to Friday. Orders received after 2pm will be despatched next working day and orders received after 2pm Friday will be despatched on Monday. Deliveries are made Monday to Friday.
If you require a Saturday delivery or a morning delivery please select this at checkout as there is an additional charge for this. Deliveries to Channel Islands, IOM and Northern Ireland incur a charge. For UK orders of other items we despatch by Royal Mail first class recorded post for items under £30 and special delivery for items over £30. If there is a stock shortage or delay with your order we will inform you immediately.
For overseas orders shipping times will vary as these depend on the postal service of the recipient country. We use Royal Mail's International signed for or International Airsure service. Any customs charges levied once your parcel reaches the destination country will be the responsibility of the customer. We have no control over these charges and so unfortunately cannot predict what they will be.
For goods sent by Royal Mail If you fail to receive your goods within 7 days from date of purchase please contact us. No claims for missing goods can be accepted after a reasonable amount of time which we consider to be 30 days after the purchase date.
Most consignments will require a signature on delivery so if possible please give a delivery address where the item can be signed for during working hours. Once we receive your online order, we send 2 emails. The first confirms the order and the 2nd gives exact delivery details & gives you the option to give an alternate delivery address, such as a work address. A business address MUST also contain the Company name as well as the address in order for the carrier company to delivery successfully.
Please note that it is the customer's responsibility to supply correct address and post code details. Incorrect details will result in delivery delays and additional shipping costs.
FREE Gifts. Please click on "more info" for the product you are ordering for full details of the FREE Gifts included with the product. Please note FREE Gifts may be for UK orders only-this will be detailed in the "more info" for the product.
Postage and Packing
For UK orders of Hairart electrical products we offer a next working day delivery service for orders placed before 2pm and a 2 day delivery service for all orders placed after 2pm. Goods are despatched Monday to Friday so orders placed after 2pm on Friday will be despatched Monday.
All electrical products are sent by carrier. A signature is required upon receipt so it is important that you notify us of an address (which may be a work address) where someone will be available to sign for it. The carrier should leave a card if no one is in and delivery will be reattempted on the following working day. Goods are then kept at the depot for 3 working days where you can collect them.
Goods not collected are returned to us at a cost of £10.00. Redirection of goods once they have been dispatched also incurs a charge of £10.00. A 3rd delivery attempt is charged at £10.00. Additional payment must be received before goods can be redelivered or redirected.
In certain circumstances we may opt to send the goods by Royal Mail Special Delivery.
Non electrical items are generally delivered by 1st class post or Royal Mail Recorded Delivery.
Postage and Packing Costs
For any order containing a Thinkstraight electrical item such as a straightener or hairdryer, delivery is free to mainland UK. Shipping costs for overseas orders are shown on the checkout page.